About Us

Dynox Home is a manufacturer specializing in the furniture industry. We believe that furnitures will become a extended part of family relationship only in our home in lieu of house. So we always hope our product can become a vehicle that you can feel love and care of family via it and we are doing it. That's why we focus on providing reliable products and service all the time.

Service E-mail： service@dynoxhome.com

1. FOR ITEM DAMAGED OR DEFECTIVE: Kindly send pictures and order ID to us via email (service@dynoxhome.com) , so good solution will be offered ASAP, no matter refund, replacement or return (if needed).
2. FOR ITEM BOUGHT BY MISTAKE/ NO LONGER NEEDED/ DOESN'T MEET EXPECTATION/ REFUSE WHEN DELIVER: Customer needs to COVER return shipping fee.
3. FOR CANCEL YOUR ORDER: You can cancel order for FREE before item shipped out, and need to PAY shipping fee if want to cancel when item has been shipped out.
CUSTOMER SERVICE：
If you have any questions, please don't hesitate to send us an email( service@dynoxhome.com), and please let us know from which platform you know us, we will deal with it within 24 hours.